Shipping

Last updated 25 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order.

Where we deliver

We deliver all over Ireland, including Dublin, Cork, Limerick, Galway, Waterford, Kilkenny, Sligo, Drogheda, Dundalk, Wexford, Tralee, Ennis, Navan, Carlow, Athlone, Letterkenny, Mullingar, Naas, Bray, and Portlaoise.

What delivery costs

Delivery is free on orders of €100 or more. Below that, a flat €25 delivery charge applies. The charge is shown in your basket before you pay, and no tax is added at the checkout.

How long it takes

Orders are handled and packed within 24 to 48 hours. Delivery then takes 5 to 7 days. Allow about a week from placing your order to it arriving.

Tracking

Every order is sent tracked. You will receive an email with a tracking number once your order has actually shipped, which is normally 24 to 48 hours after you order. We do not receive a tracking code before the parcel is collected, so there is nothing to send you before then.

Once you have your tracking number you can follow the parcel on our track your parcel page.

Separate parcels

For practical reasons, items in the same order may be sent in more than one parcel and may arrive on different days. If you have received part of an order and are unsure about the rest, email us and we will check it for you.

Questions before you order

If you need an order by a particular date, email us at theteam@customersupport.care before you buy and we will tell you honestly whether it is achievable.